Support and Services

List of AccessReal Privacy and Infrastructure Service Documents:

  1. AccessReal Data Backup Process Flow_v1.1

    Purpose of data backup is to keep them save, to reduce the impact caused by data damage, and to recover the data for the system. Finally, to provide the reliable IT support and service for the Cloud production environment.

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  2. AccessReal System Monitor Process Flow_v1.1

    To monitoring AccessReal infrastructure status by 24hours daily for make sure them running normally and be able to provide services for clients. The relative staff shall know and take actions once alarm/failure was detected.

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